Legal & Policy
Last Updated: January 2025

7jaya Terms and Conditions

These terms govern your use of the 7jaya platform. Please read them carefully before registering or placing any bets. By creating an account on 7jaya, you agree to everything outlined here.

Key Points at a Glance

What You Need to Know First

Before diving into the full terms, here are the six most important things every 7jaya player should understand.

You Must Be 18 or Older

7jaya is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. Age verification is required before withdrawals are processed, and accounts found to belong to minors will be closed immediately with funds returned to the payment source.

One Account Per Person

Each player is allowed exactly one 7jaya account. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these terms. Duplicate accounts will be suspended and any associated balances may be forfeited without notice.

Bonuses Have Wagering Requirements

All bonuses and promotional offers on 7jaya come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The specific wagering multiplier and eligible games are stated in each individual promotion's terms. Read them before claiming.

Withdrawals Require Verification

Before your first withdrawal is processed, 7jaya requires identity verification. You will need to submit a valid government-issued ID and confirm your registered payment method. This is a standard KYC process that protects both you and the platform from fraud.

Your Account Security Is Your Responsibility

You are responsible for keeping your 7jaya login credentials secure. Do not share your password with anyone. 7jaya will never ask for your password via chat or email. Any activity that occurs on your account while you are logged in is considered authorised by you.

7jaya Can Update These Terms

7jaya reserves the right to update these Terms and Conditions at any time. When significant changes are made, registered players will be notified via email or an in-platform notification. Continued use of 7jaya after an update constitutes acceptance of the revised terms.

These Terms and Conditions ("Terms") form a legally binding agreement between you and 7jaya. By accessing or using the 7jaya platform at 7jaya.net, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use the platform.

1 General Terms

7jaya is an online casino and sports betting platform operated for the entertainment of adult players. The platform offers casino games, live dealer games, sports betting, arcade games, and related services. These Terms apply to all users of the 7jaya platform, including visitors, registered players, and anyone who accesses any part of the website or mobile application.

By registering an account on 7jaya, you confirm that you are accessing the platform voluntarily, that you understand the nature of online gambling, and that you accept the inherent financial risk involved. 7jaya does not guarantee any winnings and is not responsible for any financial losses incurred through gameplay.

These Terms should be read alongside the 7jaya Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 7jaya.

2 Eligibility

To register and use 7jaya, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age.
  • You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a 7jaya employee.
  • You must not have been previously excluded or banned from the 7jaya platform.
  • You must be acting on your own behalf and not as an agent for any third party.

7jaya reserves the right to request proof of eligibility at any time. If you cannot provide satisfactory proof, your account may be suspended pending review. Providing false information during registration is a serious violation of these Terms and will result in immediate account closure.

If you are unsure whether online gambling is permitted in your location, please seek independent legal advice before registering. 7jaya does not provide legal advice on local gambling laws.

3 Account Registration

To access the full range of 7jaya services, you must create a registered account. During registration, you are required to provide accurate and complete information including your full name, date of birth, email address, and a valid mobile number linked to your bKash or Nagad account.

One account per person. Each individual may hold only one active 7jaya account. If you have forgotten your login details, use the account recovery option rather than creating a new account. Duplicate accounts will be merged or closed, and any bonuses claimed across multiple accounts will be voided.

You are responsible for maintaining the confidentiality of your login credentials. 7jaya will never ask for your password through any channel. If you suspect your account has been accessed without your authorisation, contact 7jaya support immediately via live chat.

Account information can be updated through your account settings. Changes to your registered payment method require re-verification to prevent fraud.

4 Deposits & Payments

7jaya accepts deposits via bKash and Nagad. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your 7jaya account balance instantly upon confirmation from the payment provider.

  • Minimum deposit amount: BDT 200
  • Maximum single deposit: subject to your payment provider's transaction limits
  • Deposits must be made from a payment account registered in your own name
  • Third-party deposits are not accepted and will be returned

7jaya does not charge any fees for deposits. However, your mobile banking provider may apply their own transaction charges. Check with bKash or Nagad directly if you are unsure about their fee structure.

All deposit transactions on 7jaya are encrypted and processed securely. 7jaya does not store your full bKash or Nagad PIN at any point during the transaction.

5 Withdrawals

Withdrawals on 7jaya are processed to the same bKash or Nagad account used for your most recent deposit. This policy exists to prevent money laundering and protect players from unauthorised fund transfers.

  • Minimum withdrawal amount: BDT 500
  • Withdrawals are typically processed within 1–4 hours during business hours
  • First-time withdrawals require identity verification (KYC) before processing
  • Withdrawals can only be made to accounts verified in your name
  • Pending bonus wagering requirements must be completed before withdrawal is permitted

7jaya reserves the right to request additional documentation for any withdrawal if there are reasonable grounds to suspect fraud, money laundering, or a breach of these Terms. In such cases, the withdrawal will be held pending review and you will be notified via your registered email address.

If a withdrawal is declined, the funds are returned to your 7jaya account balance. 7jaya will provide a reason for any declined withdrawal request.

6 Bonuses & Promotions

7jaya offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms stated at the time of the promotion, in addition to these general bonus terms.

  • Wagering requirements must be met before bonus-derived winnings can be withdrawn. The standard wagering requirement is stated on each promotion page.
  • Bonus expiry: All bonuses have an expiry period. Unused bonuses and any associated winnings will be removed from your account after the expiry date.
  • One bonus at a time: Only one bonus can be active on your account at any given time unless a promotion explicitly states otherwise.
  • Game restrictions: Some bonuses are only valid on specific games or game categories. Check the promotion details before playing.
  • Abuse prevention: 7jaya monitors bonus usage for patterns consistent with bonus abuse. Accounts found to be exploiting promotions will have bonuses voided and may be suspended.

7jaya reserves the right to modify, suspend, or cancel any promotion at any time. If a promotion is cancelled after you have already claimed it, the bonus will be removed from your account but any real-money balance will remain unaffected.

Attempting to withdraw funds while an active bonus is in your account may result in the bonus and associated winnings being forfeited. Complete wagering requirements first or contact support to have the bonus removed before withdrawing.

7 Gameplay Rules

All games on 7jaya operate using certified Random Number Generator (RNG) technology that has been independently tested for fairness. The outcome of every game is determined by the RNG and cannot be influenced by 7jaya or any player.

In the event of a technical fault, disconnection, or system error during gameplay, 7jaya will attempt to resolve the issue and restore the game to its last confirmed state. If this is not possible, the affected bet may be voided and the stake returned to your account balance.

  • Game results displayed on your screen are final once confirmed by the server
  • Bets placed after a game round has closed will be voided and stakes returned
  • 7jaya is not responsible for losses caused by your internet connection issues
  • Published RTP figures are theoretical averages over millions of rounds and do not guarantee individual session results

For sports betting, all markets are settled according to the official result from the relevant governing body. In-play bets are accepted at 7jaya's discretion and may be suspended at any time during a live event.

8 Prohibited Conduct

The following actions are strictly prohibited on 7jaya and will result in account suspension or permanent closure:

  • Creating more than one account per person
  • Providing false or misleading information during registration or verification
  • Using automated software, bots, or scripts to interact with the platform
  • Exploiting software bugs or errors to gain an unfair advantage
  • Colluding with other players in any game, particularly live casino or poker formats
  • Using the platform for any form of money laundering or financial fraud
  • Attempting to reverse-engineer, copy, or interfere with the platform's software
  • Sharing your account with another person or allowing a third party to play on your behalf
  • Claiming bonuses using false identities or multiple accounts

If 7jaya determines that prohibited conduct has occurred, the platform reserves the right to void all bets, forfeit all balances, and report the activity to relevant authorities where required by law. 7jaya's decision in such matters is final.

9 Responsible Gaming

7jaya is committed to promoting responsible gaming. The platform provides tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings at any time.

If you feel that your gambling is becoming a problem, 7jaya strongly encourages you to use the self-exclusion feature or contact the support team to discuss your options. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

For more information on responsible gaming tools and support resources available to Bangladesh players, please visit the Responsible Gaming page.

10 Privacy & Data

7jaya collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

7jaya will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or where legally required by applicable authorities.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 7jaya's total liability to any player for any claim arising from use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.

7jaya is not liable for:

  • Any loss of profits, revenue, or anticipated savings
  • Losses caused by internet connectivity issues on the player's side
  • Indirect or consequential losses of any kind
  • Losses resulting from a player's failure to comply with these Terms
  • Temporary platform unavailability due to maintenance or technical issues

Nothing in these Terms limits 7jaya's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

12 Account Termination

You may close your 7jaya account at any time by contacting the support team via live chat. Upon closure, any real-money balance remaining in your account (after deducting any active bonuses) will be returned to your registered payment method within 5 business days.

7jaya may suspend or permanently close your account without prior notice if:

  • You have breached any provision of these Terms
  • 7jaya has reasonable grounds to suspect fraud or money laundering
  • You have provided false information during registration or verification
  • Regulatory or legal requirements necessitate account closure

In cases of account closure due to a Terms violation, 7jaya reserves the right to withhold any balance pending investigation. You will be notified of the outcome and any funds determined to be legitimately yours will be returned.

13 Changes to Terms

7jaya may update these Terms and Conditions at any time. When material changes are made, registered players will be notified via their registered email address or through an in-platform notification at least 7 days before the changes take effect, where practicable.

The most current version of these Terms will always be available on this page with the date of the last update shown at the top. Continued use of the 7jaya platform after the effective date of any changes constitutes your acceptance of the updated Terms.

If you do not agree with any updated Terms, you should stop using the platform and contact support to close your account before the changes take effect.

14 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the 7jaya support team is available 24/7 via live chat on the platform. You can also reach us by email at [email protected].

For responsible gaming support, account closure requests, or self-exclusion, please contact support directly and your request will be handled promptly and confidentially.

These Terms and Conditions were last reviewed and updated in January 2025. They supersede all previous versions of the 7jaya Terms and Conditions.

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