At 7jaya, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how it's used, and what rights you have over your own data as a Bangladesh player on our platform.
Six core commitments that define how 7jaya handles your personal information every single day.
All personal data transmitted between your device and 7jaya's servers is protected using industry-standard TLS encryption. Your bKash and Nagad payment details are never stored in plain text on our systems. Encryption is active at all times — not just during login.
7jaya does not sell, rent, or trade your personal information to third-party marketers. Your data is used only for the purposes described in this Privacy Policy — running your account, processing payments, and keeping the platform secure. That's it.
Every 7jaya player has the right to access, correct, or request deletion of their personal data. You can update most of your account information directly from your profile settings. For data deletion requests or full account data exports, contact our support team at any time.
7jaya only collects the data that is genuinely necessary to operate your account and comply with legal requirements. We don't ask for information we don't need. Registration requires only your name, date of birth, email, and mobile number — nothing excessive.
7jaya retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you.
In the unlikely event of a data breach that affects your personal information, 7jaya will notify affected players promptly via their registered email address. We take security incidents seriously and have response procedures in place to contain and address any breach quickly.
This Privacy Policy applies to all users of the 7jaya platform at 7jaya.net, including the mobile application and any related services. By registering an account or using the platform, you confirm that you have read and understood this policy.
7jaya is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains in plain language how 7jaya collects, uses, stores, and protects your personal data. It also explains the rights you have over your information and how to exercise them.
We understand that privacy matters — especially when it comes to financial transactions and personal account details. That's why 7jaya has built its data practices around the principle of collecting only what's necessary, using it only for legitimate purposes, and protecting it with appropriate security measures at all times.
This policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, both of which form part of your agreement with 7jaya.
7jaya collects personal data in the following categories:
When you create a 7jaya account, we collect your full name, date of birth, email address, and mobile phone number. This information is required to set up and verify your account.
Before processing your first withdrawal, 7jaya requires identity verification. This involves collecting a copy of a government-issued ID (such as a National ID card or passport) and confirmation of your registered payment method. KYC data is handled with the highest level of security and is used solely for verification purposes.
When you make a deposit or withdrawal via bKash or Nagad, 7jaya records the transaction reference, amount, date, and the mobile number associated with your payment account. We do not store your full bKash or Nagad PIN at any point.
7jaya automatically collects certain technical data when you use the platform, including your IP address, device type, browser type and version, operating system, pages visited, time spent on each page, and referring URLs. This data helps us improve the platform and detect suspicious activity.
If you contact 7jaya support via live chat or email, we retain records of those communications to help resolve your queries and improve our service quality.
7jaya does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.
The personal data 7jaya collects is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Name, email, mobile number, date of birth |
| Processing deposits and withdrawals | Payment data, KYC documents, mobile number |
| Identity verification and fraud prevention | KYC documents, IP address, device data |
| Providing customer support | Account data, communications history |
| Sending account notifications and updates | Email address, mobile number |
| Improving platform performance and UX | Usage data, technical data |
| Complying with legal and regulatory obligations | All categories as required |
| Responsible gaming monitoring | Gameplay data, deposit history, session data |
7jaya does not use your personal data for automated decision-making that produces significant legal effects without human review. If you receive a communication from 7jaya that you believe was generated in error, contact support immediately.
7jaya processes your personal data on the following legal grounds:
7jaya does not sell your personal data. We share your information only in the following limited circumstances:
All third parties who receive data from 7jaya are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond what is strictly necessary.
7jaya never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes.
7jaya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the platform.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the 7jaya platform from functioning correctly.
7jaya retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Specific retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| KYC / identity documents | Duration of account + 5 years after closure |
| Transaction records | 7 years (legal requirement) |
| Support communications | 3 years from last interaction |
| Technical / usage data | 13 months on a rolling basis |
| Marketing consent records | Until consent is withdrawn + 1 year |
When data reaches the end of its retention period, it is securely deleted or anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.
7jaya takes the security of your personal data seriously. The platform employs a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:
While 7jaya takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
As a 7jaya player, you have the following rights over your personal data:
Request a copy of all personal data 7jaya holds about you at any time.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Ask 7jaya to limit how your data is used while a dispute or review is in progress.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for direct marketing or where processing is based on legitimate interests.
To exercise any of these rights, contact the 7jaya support team via live chat or email at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a request.
7jaya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 7jaya, please contact us immediately at [email protected]. We will investigate and close the account promptly, returning any deposited funds to the payment source.
Age verification is conducted as part of the KYC process before any withdrawal is processed. Accounts where the registered user is found to be under 18 will be closed without exception.
7jaya may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via their registered email address or through an in-platform notification.
The date of the most recent update is always shown at the top of this page. We encourage you to review this policy periodically. Continued use of the 7jaya platform after an update constitutes acceptance of the revised Privacy Policy.
This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of the 7jaya Privacy Policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7jaya handles your personal information, please get in touch:
We take all privacy enquiries seriously and aim to respond within 2 business days. For formal data subject requests, please allow up to 30 days for a full response.